{"id":18,"date":"2026-11-06T14:26:23","date_gmt":"2026-11-06T08:26:23","guid":{"rendered":"https:\/\/oditiyo.com\/faq\/"},"modified":"2026-11-06T14:26:23","modified_gmt":"2026-11-06T08:26:23","slug":"faq","status":"publish","type":"page","link":"https:\/\/oditiyo.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n\n\n<div class=\"wp-block-group odt-lang-en is-layout-constrained wp-block-group-is-layout-constrained\">\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>How do I order?<\/summary>\n<p class=\"wp-block-paragraph\">Tap \u201cBuy now\u201d on a product, then enter your name, mobile number and address and tap \u201cConfirm order\u201d. No account needed.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>How do I pay?<\/summary>\n<p class=\"wp-block-paragraph\">Cash on Delivery \u2014 pay the delivery person when the parcel arrives. If bKash or Nagad is available you will see it at checkout.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>How much is delivery?<\/summary>\n<p class=\"wp-block-paragraph\">Charges for inside and outside Dhaka are on the <a href=\"https:\/\/oditiyo.com\/en\/shipping-delivery\/\">Shipping &#038; Delivery<\/a> page. Choose your district at checkout to see the total with delivery.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>How long does delivery take?<\/summary>\n<p class=\"wp-block-paragraph\">After your order is confirmed, usually 1\u20133 days inside Dhaka and 2\u20135 days outside Dhaka.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Do you deliver outside Dhaka?<\/summary>\n<p class=\"wp-block-paragraph\">Yes, we deliver to every district in Bangladesh.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>How can I check my order?<\/summary>\n<p class=\"wp-block-paragraph\">Use the <a href=\"https:\/\/oditiyo.com\/en\/order-tracking\/\">Order Tracking<\/a> page with your order number and mobile number.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Can I return or exchange a product?<\/summary>\n<p class=\"wp-block-paragraph\">Yes, if it arrives damaged, wrong or expired. See <a href=\"https:\/\/oditiyo.com\/en\/?page_id=10\">Returns &#038; Refunds<\/a> for details.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>How do I cancel an order?<\/summary>\n<p class=\"wp-block-paragraph\">Call or message us before the order is dispatched and we will cancel it.<\/p>\n<\/details>\n<\/div>\n\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_odt_title_en":"FAQ","footnotes":""},"class_list":["post-18","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/oditiyo.com\/en\/wp-json\/wp\/v2\/pages\/18","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/oditiyo.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/oditiyo.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/oditiyo.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/oditiyo.com\/en\/wp-json\/wp\/v2\/comments?post=18"}],"version-history":[{"count":1,"href":"https:\/\/oditiyo.com\/en\/wp-json\/wp\/v2\/pages\/18\/revisions"}],"predecessor-version":[{"id":31,"href":"https:\/\/oditiyo.com\/en\/wp-json\/wp\/v2\/pages\/18\/revisions\/31"}],"wp:attachment":[{"href":"https:\/\/oditiyo.com\/en\/wp-json\/wp\/v2\/media?parent=18"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}