{"id":10,"date":"2026-11-06T14:26:23","date_gmt":"2026-11-06T08:26:23","guid":{"rendered":"https:\/\/oditiyo.com\/?page_id=10"},"modified":"2026-11-06T14:26:23","modified_gmt":"2026-11-06T08:26:23","slug":"returns-refunds","status":"publish","type":"page","link":"https:\/\/oditiyo.com\/en\/returns-refunds\/","title":{"rendered":"Returns & Refunds"},"content":{"rendered":"\n\n\n<div class=\"wp-block-group odt-lang-en is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"wp-block-paragraph\">Here is how returns work, so you can shop with confidence.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">When you can return or exchange<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The product arrives broken, damaged or faulty<\/li>\n\n<li>You received the wrong product, size or colour<\/li>\n\n<li>A food item is past its expiry date or arrives with a broken seal<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">How to tell us<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Contact us within 24 hours of delivery by phone, WhatsApp or the <a href=\"https:\/\/oditiyo.com\/en\/contact\/\">Contact page<\/a>, with your order number and a photo of the item.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What cannot be returned<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Opened or partly used food packs (unless the product is faulty)<\/li>\n\n<li>Damage caused by use after delivery<\/li>\n\n<li>Food items returned only because of a change of mind<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Refunds<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If your return is approved we will replace the item or refund you by bKash, Nagad or bank transfer, usually within 3\u20137 working days after we receive the item.<\/p>\n<\/div>\n\n\n","protected":false},"excerpt":{"rendered":"<p>\u09a8\u09bf\u09b6\u09cd\u099a\u09bf\u09a8\u09cd\u09a4\u09c7 \u0995\u09c7\u09a8\u09be\u0995\u09be\u099f\u09be\u09b0 \u099c\u09a8\u09cd\u09af \u0986\u09ae\u09be\u09a6\u09c7\u09b0 \u09b0\u09bf\u099f\u09be\u09b0\u09cd\u09a8 \u09a8\u09c0\u09a4\u09bf \u09a8\u09bf\u099a\u09c7 \u09a6\u09c7\u0993\u09af\u09bc\u09be \u09b9\u09b2\u09cb\u0964 \u0995\u0996\u09a8 \u09b0\u09bf\u099f\u09be\u09b0\u09cd\u09a8 \u09ac\u09be \u09ac\u09a6\u09b2 \u0995\u09b0\u09be \u09af\u09be\u09ac\u09c7 \u0995\u09c0\u09ad\u09be\u09ac\u09c7 \u099c\u09be\u09a8\u09be\u09ac\u09c7\u09a8 \u09aa\u09a3\u09cd\u09af \u09b9\u09be\u09a4\u09c7 \u09aa\u09be\u0993\u09af\u09bc\u09be\u09b0 \u09e8\u09ea \u0998\u09a3\u09cd\u099f\u09be\u09b0 \u09ae\u09a7\u09cd\u09af\u09c7 \u0985\u09b0\u09cd\u09a1\u09be\u09b0 \u09a8\u09ae\u09cd\u09ac\u09b0 \u0993 \u09aa\u09a3\u09cd\u09af\u09c7\u09b0 \u099b\u09ac\u09bf\u09b8\u09b9 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_odt_title_en":"Returns & Refunds","footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/oditiyo.com\/en\/wp-json\/wp\/v2\/pages\/10","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/oditiyo.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/oditiyo.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/oditiyo.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/oditiyo.com\/en\/wp-json\/wp\/v2\/comments?post=10"}],"version-history":[{"count":1,"href":"https:\/\/oditiyo.com\/en\/wp-json\/wp\/v2\/pages\/10\/revisions"}],"predecessor-version":[{"id":33,"href":"https:\/\/oditiyo.com\/en\/wp-json\/wp\/v2\/pages\/10\/revisions\/33"}],"wp:attachment":[{"href":"https:\/\/oditiyo.com\/en\/wp-json\/wp\/v2\/media?parent=10"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}